Family Fraud

A report recently published by the Marriage Foundation reveals that almost a quarter of a million people in England and Wales are pretending to live apart so that they can claim single parent benefits worth up to in excess of £7,000 per year.

One of the reasons for this fraud (other than the obvious greed and criminality) is the fact that English tax rules have created a serious imbalance so that it actually costs more for parents to stay together than apart. Couples can make money by splitting up. That is crazy and the Government needs to act, if they are truly serious about their desire to clamp down on benefits fraud.

Either they want to create a fair society where people have the incentive to work and to create a stable family environment or they don’t. Benefits fraud and tax evasion are the twin evils of modern day British economics and the law-abiding electorate are getting sick of it.

 Unless the Government delivers on its promises voters will throw their lot in with someone else who will. The trouble is, at the moment, no realistic alternative seems to be presenting itself.

Child Murder

The story of Daniel Pelka, the little 4 year old boy who was starved and beaten to death, has shocked and disgusted us all. The nature of the crimes are horrific enough but the fact that they were carried out by his own mother and stepfather almost defies belief.

That the continued torture of such a tiny and vulnerable child took place under the noses of his school, the local social services department  and the medical staff who treated him for his injuries is both astounding and shameful. There’s something terribly wrong with a society that cannot protect its weakest  and most vulnerable members and, sadly, this is not the first such tragedy . Other children have been abused and murdered in similar circumstances.

As the inevitable enquiries and soul-searching continue no stone should be left unturned to ensure that this cannot happen again. As a nation we British are quick to be angered by cruelty to foxes, badgers and other animals. Surely it’s not too much to ask that we respond in a similar fashion when our children are the victims of such cruelty?

Service with a Smile

A recent survey has revealed that most French people (or at least most of those interviewed) think that French waiters and bar staff are surly and rude, a view that many visitors to Parisian bars and restaurants will undoubtedly sympathize with. In fact, those questioned feel that their countrymen are so bad that even the British do a better job! Praise indeed although I’m sure we’ve all been to plenty of places in our own country and encountered the same problem.

I was in New York last week and saw an advertisement for a “Bar Tending School” where people who want to become bartenders have to take and pass a course before being set free to serve the public. This strikes me as being a very good idea and I think it shows how the bar tending and waiting-on occupations are valued, at least in New York.

Anybody who has travelled to the USA will agree that bartenders in that country are generally of a very high standard. Mind you, they have to be since they are paid peanuts and rely on tips to boost their income. In short, they have the incentive to carry out their jobs in a competent, friendly and efficient manner. That’s all that’s required actually, incentive, proper training and pride in a job which is regarded as a profession rather than a menial task to be endured until something better comes along.

I think we would do well to follow the American example. At least maybe then we could avoid the look of incomprehension on the faces of some bar staff when we have to ask for ice and lemon with our gin and tonics! This has happened to me on more than one occasion in the UK!

Bartending and waiting-on are without doubt important and significant occupations. If you’re unsure about that just think how easy it is for your expensive celebratory night out to be ruined by bad service and incompetent, surly staff.

Syria Crisis Over?

Well, it looks like the Syria crisis is over, at least as far as the West is concerned. President Assad has now agreed to hand over the chemical weapons which he doesn’t have and has never used, so that’s all right then!

It seems to me that nobody has covered themselves in glory in this squalid matter. President Obama, decent man that he undoubtedly is, has shown himself to be even more indecisive and dithering than many of us thought he was in the first place. No doubt he has spent the last month regretting ever talking about the crossing of red lines. His deputy, John Kerry, for all his humanitarian concern has proved to be all hot air and his talk of carrying out an “unbelievably small” strike on Syria was laughable. Americans have a splendid phrase about walking the walk and Obama and Kerry should observe it very carefully.

President Putin of Russia, that wily and crafty fox, has turned out to be an unlikely peacemaker since it was the Russians who brokered the deal which ended the crisis and got Obama off the hook. His country will no doubt continue to sell arms to Assad.

We British have our Parliament to thank for making our unrealistically ambitious Prime Minister think again and avoid committing British troops to yet another ill conceived foreign adventure. The opportunistic French have had their brief moment in the limelight as America’s best buddies and may well continue to make grave pronouncements backed up by nothing but rhetoric. Always been good talkers, the French.

The United Nations has shown once again that, in its present form, it is worse than useless and cannot be relied upon to do what it is supposed to do namely to keep the peace and prevent tyrants from butchering their own people. It needs an urgent overhaul and we in the West should be pressurising our politicians to campaign for that overhaul. It is not right or fair to expect the Americans to sort out the world’s multitude of problems.

In the meantime, the real victims of this tragedy, the ordinary Syrian people, who want nothing more than to live in peace and security with their loved ones will continue to pay, with their lives,  the price of Assad’s cruelty and the UN’s incompetence.

Syria – The Debate Continues

It’s astonishing how the decision of one man can affect the whole world and when that man happens to be the most powerful man in the world he has to make sure that he thinks carefully before he acts and that he gets those decisions right first time.

President Obama is clearly a cautious man, and there’s nothing wrong with that. However, his official title of Commander in Chief means that he must make a decision sooner or later.

 I’ve been in the USA for over a week now and I haven’t met one person who is in favour of bombing Syria. When I turn on the television I see reports of demonstrations and protests against military action and it seems clear that if Congress (in effect the American Parliament) were to take a vote now they would vote against it too. Of course, that may change.

In the meantime Obama must be agonising over what to do. The American constitution is a complicated creature although there is a clear sequence of events. The President can take any action he sees fit where he perceives a threat to national security. As one political commentator said recently, the President acts, Congress reacts and the US Courts review.

There was no constitutional need for Obama to delay his plans (real or otherwise) to bomb Syria and refer the matter to Congress. If he truly wanted military action and believed it was necessary then it would have been carried out weeks ago – irrespective of what the rest of the world might say. It may be nice to have friends and allies but the cold fact is that America is so powerful it doesn’t really need any.

To me, President Obama is a truly modern politician (like a recent UK Prime Minister I can think of) who throws a proposed  policy or action up in the air, observes the kind of reaction it elicits and then proceeds accordingly. It seems to me that on this occasion at least, his caution may prove well-founded. 

The Price of a Smile

I’m always surprised when I encounter miserable, if not downright rude, people in public service. I don’t mean politicians or civil servants – I would no more trust the smile of a politician than I would the smile of a crocodile! No, I am referring to people who serve the public in shops, bars and restaurants.

How many times have you walked into a pub or shop to be welcomed (hardly the right word, I know) by somebody with a glum poker face? Somebody who not only doesn’t greet you with a friendly smile and a pleasant hello but instead gives you a look verging on resentment. As though it is somehow demeaning and beneath them to serve you in the first place.

Thankfully, such people are in the minority but can they not learn from those with the wit and intelligence to realise that a smile not only relaxes the customer or potential customer but encourages him or her to make a purchase or do business and later, to repeat that business? Do they not realise that every customer has a choice?

Old sayings like “service with a smile” and “the customer is king” may appear glib and meaningless to some but they are true. The customer’s money pays the bills and so common sense would surely tell you at the very least to be polite and offer a pleasant greeting to those visiting your premises.

If you had the choice between visiting a bar or shop with happy smiling staff or one where the server has a face like a bulldog chewing a wasp where would you go?

A smile costs nothing but its value is priceless.

 

Nut Free?

Allergies are not very pleasant at the best of times and the consequences of nut allergies (sometimes fatal) clearly rank high on the list of those to be avoided if at all possible.

Only a few years ago there was little public awareness of nut allergies but scientific research has revealed how common and dangerous they really are. As a result, suppliers of foodstuffs, no doubt scared witless by the threat of litigation, display clear warnings on virtually all of their products.

I bought a can of Tesco lemonade the other day and even that had an allergy warning, stating –

“Recipe: No nuts – Ingredients: Cannot guarantee nut free – Factory: No nuts.”

I must confess that I have never really associated lemonade with nuts, having assumed, somewhat naively I suppose, that it is derived solely from lemons, a touch of sweetener and a bit of gas thrown in to give it some fizz. Oh well, we live and learn!

What I find puzzling in this particular instance is that if the suppliers can state that the recipe is nut-free why can’t they guarantee the same for the ingredients? Surely they can control what goes in to their products?

Nuts? You can say that again!

Flying Cheap

On April 26th I posted a blog (  https://johnenglandcommonsense.com/2013/04/26/a-new-way-to-fly/ ) relating to an unpleasant flying experience with easyJet earlier that month. The problem was a drunk and out of control hen party who for a four and a half hour period basically terrorised those passengers unfortunate enough to be sat near them. Instead of dealing with the problem the cabin crew made matters worse by continuing to serve them alcohol throughout the flight.

On April 12h, the day after the flight, I emailed  easyJet to tell them what had happened. They replied with an immediate automated acknowledgement and then, on May 8th, sent a more detailed email stating how sorry they were. They said that their staff are “highly trained”, passenger safety is their “primary concern”, they “take all feedback seriously” and various other predictable corporate sound-bites. They concluded by advising me that they had passed the details on to the cabin crew manager so that he could “investigate this incident internally”.

A further six weeks elapsed until, on June 17th, having heard nothing further, I sent another email enquiring when they expected to conclude their investigations. I am still awaiting a reply and of course, I’m not going to get one.  In truth I didn’t really expect anything positive to come from my initial email, I just wanted to get it off my chest.

So clearly, whatever easyJet may say to the contrary they do not “take all feedback seriously”.  Whilst I’m sure they do care about passenger safety (they’d be stupid not to in these litigation fuelled times!) their prime and overriding desire, obviously, is to fill their flights and make money.

I’d like to say that I’ll never fly with easyJet  again but of course I will, it’s a simple question of economics. Why bite off my nose to spite my face? If an airline is cheaper than its rivals and it gets us to our destination on time and in one piece it will never be short of customers irrespective of the quality of the flight or the passengers, a fact of which all airlines are only too aware. The moral of the story? You get what you pay for. If you don’t like it, go elsewhere. Otherwise, have a few beers before the flight, plug in your MP3, turn up the volume, settle down and just grin and bear it!

 

The Right Vote

There may well  be a lot of “national soul searching” as George Osborne, the Chancellor of the Exchequer, put it after Parliament voted yesterday against the UK joining in any punitive military attack on Syria following the use of chemical weapons in that country. I’m sure he’s right and I’m sure too that Parliament was right in voting the way it did. If nothing else, it shows that the Prime Minister and his Government cannot act without first consulting the wishes of the people via their democratically elected representatives.

As mentioned before in this blog, involvement in Syria would be a big mistake, as it undoubtedly was in Iraq and Afghanistan and to a lesser extent Libya. Yes, all those countries were or are ruled by dictators whose behaviour is naturally abhorrent to anyone with an ounce of morality but what is to be gained by foreign involvement? Once the dictator has been removed who or what is going to take his place? Since the answer to that question is normally hard line Islamists it is probably better to leave the military despot in charge. Better the devil you know and all that. At least these despots generally have no wish to take on and destroy the West, unlike the hard core fanatics of Islam.

Military involvement in Syria by any western nation would be a huge mistake for many reasons and, in any event, it appears that there is still no concrete proof who was responsible for the chemical attacks in the first place. It may well have been the Syrian Government but it could also have been the struggling rebels who, let’s face it, have much to gain from western involvement. Chemical weapons are both repugnant and horrific and many in the West are rightly concerned by their use. However any death by violence is horrific. Are the people in favour of intervention saying that the death of 200 women and children by chemical weapons is worse than their death by bullets and bombs? If so, why? The end result is still the same.

This is a dangerous vicious world and horrible things are happening on a daily basis in virtually all of its four corners. What about the genocide in Somalia and other parts of Africa, the continued massacre of Kurds in Iraq, the torture and murder in North Korean prison camps and the butchery of Mugabwe’s cruel regime in Zimbabwe? Are people agitating to intervene there too? Where do we draw the line?

The United Nations was set up, among other reasons, to police the world. It’s sad that the security council often proves toothless due to the exercise of the member’s veto and unless they change the rules to allow action by majority vote the UN’s impotence and prevarication will continue. As for the UK, well, we are a small nation, no longer with the voice that we used to have. On a global stage we are weak both economically and militarily. Sad and brutal though it may be, we have no business getting involved in what, basically, are other countries’ problems.

Protection or Oppression?

There’s a very delicate balance between national security and individual liberty, a balance that’s sometimes very difficult to maintain. These are dangerous times and since the monstrous attacks of September 11th, 2001 the West has had to live in constant fear of those who would destroy us.

We in the UK, like most western countries, have given our government extended powers of arrest, detention and investigation in an attempt to provide further protection from the threat of terrorism. In return the Government surely has a duty to ensure that this power is used firmly, fairly and most important of all, proportionately.

Last week, UK Immigration officers at Heathrow airport detained a young Brazilian man, David Miranda, who just happened to be the partner of Glenn Greenwald, the Guardian newspaper journalist, who recently exposed details of illegal US and UK espionage activities. Miranda was taken away for questioning, locked up in a sealed room, denied the right to see a lawyer until the last minute and was then, after the maximum nine hours of interrogation permitted under the anti-terrorism laws, released without charge.

This was an example of a distortion of that balance between security and liberty, an example of authoritarian behaviour  based more on paranoia than an honest attempt to protect the nation from harm. It was an example of a misuse of power, of a government using its extended anti-terrorism power as an instrument of oppression. In short, it was behaviour more redolent of a totalitarian police state than a western democracy. We, and our law-abiding visitors, deserve better.

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